Is anyone paying attention to language most recently added to some Waste Management invoices? It seems that finally, there is a way to get out of the endless cycle of price increases. The text below comes directly from page 1 of a Waste Management invoice. In plain language, Waste Management is prescribing a way for their customers to cancel service.
Invoice includes price increase that requires your consent. Your enclosed invoice (next invoice for some customers billed in arrears) contains a service rate increase. All or some of this increase (1) above the increase in the Consumer Price Index (using the Water, Sewer, and Trash Collection CPI published by U.S. Bureau of Labor Statistics, 12 month rolling average) and (2) above any increase in disposal, processing and/or transportation costs, plus an amount for operating margin, requires your consent. Your consent will be deemed to occur upon payment of the new service rate. If you do not consent to the increase, you have the right to terminate the
service agreement within 30 days, or you may contact your sales representative to discuss potential service or price adjustments. Check your service agreement for your applicable terms and visit wm.com/billhelp or contact us if you have any questions.